WOUBAY
Delivery
WOUBAY is an online store that offers a wide range of products for home comfort, cosmetics, pet care and goods for various needs. Our team works to provide you with quality products from different categories. We work to make your purchases convenient, fast and profitable.
Delivery methods:
We offer the following ways to deliver your order:
Nova poshta– This is the most popular and fastest delivery method throughout Ukraine. You can receive your order at any of the more than 6000 branches of Nova Poshta, or order courier delivery to the door. The cost of delivery depends on the weight and dimensions of the parcel, as well as on the distance between cities. You can calculate the cost of delivery on the Nova Poshta website.
Ukr poshta– It is an alternative shipping method that can be advantageous for small and light packages. You can get yoursorder at any of more than 11000 Ukrposhta branches, or order courier delivery to the door. The cost of delivery depends on the weight and dimensions of the parcel, as well as on the distance between cities. You can calculate the cost of delivery on the Ukrposhta website.
Delivery time:
Delivery times depend on the shipping method you have chosen, as well as the availability of the product in stock. Usually, we ship orders within 1-2 business days after payment confirmation. Then, the delivery time depends on the carrier:
Nova Poshta – from 1 to 3 working days in Ukraine, from 5 to 14 working days from abroad.
Ukrposhta – from 2 to 5 working days in Ukraine, from 10 to 30 working days from abroad.
Order status:
You can track the status of your order. Also, you will receive an email when your order is shipped, with a waybill number and a link to the carrier's website, where you can track the movement of your package.
We hope you will be satisfied with our products and service. If you have any questions or suggestions, please feel free to contact us.
You can always contact us in one of the following ways:
Phone number: +380 504405544
Email: support@woubay.com
on the website: section "Contacts" by filling out the "Feedback form"
Thank you for choosing WOUBAY!!